At ADE Advanced Optics, we are committed to providing dependable products backed by responsive customer support. Every ADE optic is designed for durability, precision, and real-world performance. If you experience an issue with your product, our warranty team is here to help.
1-Year Limited Warranty
ADE Advanced Optics products are covered by a One (1) Year Limited Warranty against original defects in materials and workmanship.
This warranty applies only if the product has not been:
- Abused
- Disassembled
- Modified
- Improperly installed
- Tampered with in any way
Warranty coverage applies only to the original purchaser and is non-transferable. Warranty service is valid for products purchased within the United States.
How to Submit a Warranty Claim
To help us process your warranty claim quickly, please include the following:
- Your full name
- Return shipping address
- Phone number or email address
- A brief description of the issue
- Proof of purchase showing purchase date
- A check or money order for $15 to cover return shipping and handling
Important Return Instructions
Please Return ONLY:
- The optic itself
Please DO NOT Return:
- Retail packaging or boxes
- Lens covers
- Mounting plates
- Screws
- Tools
- Batteries
- Other accessories
Returning unnecessary items may delay processing. ADE Advanced Optics is not responsible for accessories included with warranty returns.
Warranty Return Address
ADE Advanced Optics – Warranty Department
404 Beavercreek Rd Ste 239
Oregon City, OR 97045
USA
Please securely package the optic in a sturdy shipping carton to help prevent damage during transit.
Non-Warranty Service
Non-warranty inspection and repair services may be available at a reasonable cost depending on the condition of the product.
For questions regarding warranty service, product support, or compatibility, please contact our customer support team through: Contact Us
Warranty Disclaimer
ADE Advanced Optics shall not be liable for incidental or consequential damages resulting from the use or misuse of this product. This warranty provides specific legal rights, which may vary from state to state.